Frequently Asked Questions
- What time is check in and check out?
- Check-in: 12:00 p.m., check-out: 12:00 p.m.
- Can I leave the room late?
- As long as notice is given, the reception verifies that it is possible and it can be confirmed
- Can I choose the type of bed in my room? (Large bed – two beds)
- Yes, always subject to availability since majority of the rooms have two beds
- Do the rooms have a balcony or terrace? Can I reserve one?
- No.
- Are there non-smoking rooms?
- Yes.
- How many storeys does the building have? Is there a lift?
- The hotel has 9 floors and two lifts for guests
- Is there air conditioning in the rooms? Does it work all year round?
- Yes, it can be regulated by the guest
- Is your hotel adapted for the handicapped?
- No, although it is accessible in many areas
- Can you keep my luggage when I leave the room?
- Yes, subject to petition at reception
- Is there a safe place to park my car? How much does it cost?
- The hotel has parking in the same garage. The price of parking is € 13.50 + VAT
- Does the hotel have an Internet or e-mail terminal for guests?
- Yes, in the public area
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
- Yes, it’s wi-fi. The cards may be purchased at the hotel reception.
- Do you have a quiet, romantic room? How can I reserve it?
- All are done in the same classic, elegant and functional style, but all of them are quiet
- What languages are spoken in Reception?
- Spanish, English, French
- Where may I rent a car?
- Reception will facilitate you the telephone number of the company you wish
Offers Hotel Carlton Rioja
